Responsible gambling is an essential aspect of the gaming experience at Cascades Casino Delta, and we take pride in providing our patrons with a safe and secure environment.
If you or someone you know has experienced difficulties managing their gaming habits, please don't hesitate to reach out for assistance. We offer various tools and resources to help maintain control over your play:
Deposit Limits: Set daily/weekly/monthly limits via the Encore Rewards account or at our Guest Services desk.
Loss Limits: Configure max loss thresholds per session/day/week.
Time-Outs: Take a temporary break from gaming for 24 hours, 7 days, 30 days, or 6 months.
Self-Exclusion: Join the Voluntary Self-Exclusion Program (VSEP) registered with GPEB to temporarily or permanently ban yourself from our facility.
In addition to these tools, we provide:
On-site support from trained Responsible Gambling ambassadors available at our Guest Services desk
Educational materials and self-assessment tools displayed throughout the casino floor
We strive to maintain a positive and supportive environment for all our patrons, emphasizing responsible gaming practices at every opportunity.
